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Refund Policy

For Software Development and
Consulting services

This Service Agreement (“Agreement”) shall apply and govern the Statement of Work(s), project, letter of intent, or any other document executed between INSIGHT CHERRY SOLUTIONS or any of its affiliates (“Consultant/Consultant”) and Customer, for the purpose of providing professional services (“Services”) or deliverables (“Deliverable”) for software development and consulting.

Payments:

Payment will be made by the Customer within 15 days upon receipt of an invoice. In the event there is a delay in payment for more than 5 days from the due date, the Customer shall be liable to pay an interest of 1.5% per month or maximum permitted by applicable law, whichever is less, on the delayed payments from the due date of payment. Consultant shall be relieved of its obligations under this Agreement in the event of non-payment of the Fees or expenses due and shall retain the rights in the Services for which the amount is outstanding. A consultant will provide the Hardware and Software stated in Annexure – 01, as part of its standard package if required while providing the offshore Services from the Consultant’s location(s) in India. The contractor’s relationship with Company is that of an independent contractor, and nothing in this Agreement will be construed to create a joint partnership, joint venture, agency, or employer-employee relationship.

Cancellation :

If you wish to cancel the service, your data will be retained on our system for 6 months. You will not be charged during this period. If you chose to activate your account during this period, you can work on the same data. After 6 months, data will be completely deleted from our system. You can export the account data in Excel format anytime as long as your account is active.

Refund policy :

If you are not satisfied with our services, within 30 days from the purchase date, we will refund the money you have paid us by deducting our development cost from it.