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Terms and Conditions

Effective Date: Jan 1 2025
Last Updated: Aug 1 2025

1. Introduction

Welcome to INSIGHT CHERRY SOLUTIONS (“we,” “our,” or “us”). These Terms and Conditions (“Terms”) govern your use of our website located at https://insightcherrys.com/ and the services we provide.

INSIGHT CHERRY SOLUTIONS is a partnership firm based in Pune, India, specializing in software development, search engine optimization (SEO), and mobile application development services.

By accessing our website or engaging our services, you agree to be bound by these Terms. If you do not agree with any part of these Terms, you may not use our services.

2. Services

We provide the following professional services:

  • Software Development: Custom software solutions, web applications, and enterprise software
  • Search Engine Optimization (SEO): Website optimization, keyword research, content strategy, and digital marketing
  • Mobile App Development: Native and cross-platform mobile applications for iOS and Android

3. Service Agreements

3.1 Project Engagement

  • All services are provided based on individual project agreements or service contracts
  • Each project will have specific deliverables, timelines, and payment terms outlined in separate agreements
  • These Terms supplement but do not replace individual service contracts

3.2 Project Requirements

  • Clients must provide clear project requirements and specifications
  • Any changes to project scope may result in additional costs and timeline adjustments
  • We reserve the right to refuse projects that are illegal, unethical, or beyond our technical capabilities

4. Payment Terms

4.1 Invoicing and Payment

  • Payment terms are specified in individual service contracts
  • Invoices will be issued according to project milestones or agreed payment schedules
  • Payment methods and currencies will be specified in individual contracts
  • Late payments may incur additional charges as specified in service agreements

4.2 Refund Policy

  • Refund eligibility depends on the specific terms outlined in individual service contracts
  • Work completed and delivered according to specifications is generally non-refundable
  • Disputes regarding refunds will be handled on a case-by-case basis

5. Intellectual Property

5.1 Client Content

  • Clients retain ownership of their existing intellectual property, content, and materials
  • Clients grant us necessary licenses to use their materials solely for project completion
  • Clients are responsible for ensuring they have rights to all materials provided to us

5.2 Developed Work

  • Ownership of developed work (software, applications, etc.) transfers to the client upon full payment, unless otherwise specified
  • We retain rights to general methodologies, techniques, and knowledge gained during projects
  • Third-party components and open-source elements remain subject to their respective licenses

5.3 Our Intellectual Property

  • Our proprietary tools, frameworks, and business processes remain our property
  • Clients may not reverse-engineer, copy, or redistribute our proprietary technologies

6. Confidentiality

We respect the confidentiality of client information and maintain strict confidentiality standards:

  • We will not disclose client information to third parties without consent
  • We implement reasonable security measures to protect confidential information
  • Confidentiality obligations survive termination of service agreements

7. Warranties and Disclaimers

7.1 Service Quality

  • We strive to provide high-quality services that meet industry standards
  • We warrant that services will be performed with reasonable care and skill
  • Specific performance warranties are outlined in individual service contracts

7.2 Disclaimers

  • Services are provided “as is” except where specifically warranted
  • We do not guarantee specific business outcomes or results from SEO services
  • We are not responsible for third-party service interruptions or technical issues beyond our control

8. Limitation of Liability

8.1 Liability Limits

  • Our liability is limited to the amount paid for the specific service in question
  • We are not liable for indirect, consequential, or punitive damages
  • Liability limitations do not apply to gross negligence or willful misconduct

8.2 Force Majeure

  • We are not liable for delays or failures due to circumstances beyond our reasonable control
  • This includes natural disasters, government actions, internet outages, or other unforeseeable events

9. Website Use

9.1 Permitted Use

  • Our website is provided for informational purposes about our services
  • You may browse and contact us through provided channels
  • You may not misuse our website or attempt to breach security measures

9.2 Data Collection

  • We do not collect personal data through our website beyond basic contact inquiries
  • Any data provided through contact forms is used solely for responding to inquiries
  • We do not use tracking cookies or analytics that collect personal information

10. Termination

10.1 Project Termination

  • Either party may terminate service agreements according to terms specified in individual contracts
  • Termination procedures and obligations are outlined in specific service agreements
  • Payment obligations for completed work survive termination

11. Governing Law and Jurisdiction

11.1 Indian Law

  • These Terms are governed by the laws of India
  • Any disputes will be subject to the jurisdiction of courts in Pune, Maharashtra, India

11.2 Dispute Resolution

  • We encourage resolution of disputes through direct communication
  • Unresolved disputes may be subject to mediation or arbitration as agreed upon
  • Legal proceedings will be conducted in Pune, Maharashtra, India

12. Changes to Terms

We reserve the right to modify these Terms at any time:

  • Updated Terms will be posted on our website with a new effective date
  • Continued use of our services after changes constitutes acceptance of new Terms
  • Significant changes will be communicated to active clients when possible

13. Contact Information

For questions about these Terms or our services, please contact us:

INSIGHT CHERRY SOLUTIONS
Partnership Firm
Pune, Maharashtra, India

Website: https://insightcherrys.com/
Email: info@insightcherrys.com

14. Miscellaneous

14.1 Severability

If any provision of these Terms is found unenforceable, the remaining provisions will continue in full force and effect.

14.2 Entire Agreement

These Terms, along with specific service contracts, constitute the entire agreement between parties regarding website use and general service terms.

14.3 No Waiver

Failure to enforce any provision does not constitute a waiver of future enforcement of that provision or any other provision.

By using our website or services, you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions.